Garrett Container Systems (GCS) is committed to providing you with quality
products. If for some reason a product you have received does not meet
published expectations, within 30 days of receipt, call us at 800-582-2540 and
request a Return Authorization Number (RMA) and direct mailing address.
New and unused products, when directed by GCS, should be returned within 30
days of receipt. Returns or canceled orders are subject to a 25%
restocking fee. Please do not return the following products: clearance
items; special made to order items; containers; items that have been worn(in
particular underclothing), washed, soiled or bear any evidence of having been
used because we cannot offer a refund or credit.
Your order should be returned in its original packaging with the return form
included with your packing slip, and a brief description of the reason for the
return. Keep the original invoice for your records. GCS will
exchange or credit your original form of payment at time of receipt of returned
items, less original shipping fees.
Please allow 5-7 business days from receipt of your return to process a credit
refund or exchange. GCS reserves the right to inspect, repair and/or
replace items being returned as damaged or defective.
